Return policy

Diamond State Graphics Return Policy

At Diamond State Graphics, we are committed to providing high-quality products and ensuring customer satisfaction. Due to the nature of our products, we have a strict return policy outlined below.

1. Damaged or Faulty Items

If you receive an item that is damaged or faulty, please contact us immediately at diamondstategraphics@gmail.com. We will arrange for a replacement of the damaged or faulty item at no additional cost. To expedite the process, please provide a detailed description of the damage or fault and include any relevant photos.

2. Non-Returnable and Non-Refundable Items

All sales are final. We do not offer returns or refunds on any items unless they are damaged or faulty. This includes:

• Customized or personalized products
• Items on clearance or marked as final sale
• Bulk shipments of clothing and uniforms.

3. How to Report a Damaged or Faulty Item

To report a damaged or faulty item, please follow these steps:

1. Contact us at diamondstategraphics@gmail.com within 30 days of receiving your purchase to report the issue.
2. Provide a detailed description of the damage or fault, including any relevant photos.
3. Once your report is reviewed and approved, we will arrange for a replacement item to be shipped to you promptly.

4. Contact Information

For any questions or concerns regarding our return policy, please contact us at:

Email: diamondstategraphics@gmail.com
Address:
Diamond State Graphics
1432 Harrison ST
Batesville, Arkansas 72501

We appreciate your business and strive to provide you with the highest quality products and customer service. Thank you for shopping with Diamond State Graphics!